Jobs

We are seeking an efficient Proofreader to take care of the production process of all blog articles on our website. The ideal candidate needs to have a strong eye for detail and must be enthusiastic, a talented editor, result-oriented, and a great communicator.

• Buttress arguments, organize, fact-check, proofread and scrutinize every detail of all the articles we publish
• Cross-check editorial content and data for consistencies in hyphenation, capitalization, numerals, and adherence to the norms of writing
• Proofread all content for errors in punctuation, spelling, word choice, grammar, syntax, and style
• Proofread content to ensure it reflects our brand, company strategy, project strategy accurately
• Edit and proofread articles of every length be it long or short-form articles and provide final approval before it is sent to production
• Analyze the impact of information gathered from different sources on internal and external customers.

• Bachelor’s degree in English or a related field is preferred
• Minimum of one year experience in a proven proofreading or editing role
• Excellent English and grammar knowledge with experience spotting and fixing flow issues, structure, and transforming complex situations into simple ones
• Self-directed, fast-paced and hardworking with a desirable attitude to the job
• Self-motivated quick learner who can get the job done under any circumstance and also a go-getter
• Required proficiency in basic editing on a WordPress website, Google Suite, Zoom, and Slack
• Excellent communication skills
• Ability to juggle a lot in a limited time, and yet churn out sound editorial quality
• A well-read stickler for details who enjoys consuming new information.

Our company needs a full-time Customer Service Representative to provide support for our customers round the clock through email, chat, or phone. This is a remote job with shifts, which is why we seek passionate, empathetic, ambitious, team-oriented people. In a bid to maintain our high degree of customer satisfaction, you will always communicate in a helpful, open, and engaging tone, act as the first line of response to customers and help them find the perfect solution to their issues. As a customer service representative, you will resolve customer concerns and report any taxing customer issues to management.

• Provide fast and accurate information regarding the services being rendered
• Monitor emails for orders
• Heavy data entry
• Assist customers with prompt, friendly, and accurate suggestions
• Guide Customers to the best overall solution
• Help maintain a professional, decent, and favorable work environment.
• Work hard, smart, and efficiently.

• A Customer Service Representative for ViralGrowing needs to have a GED or High School diploma.
• Minimum of 1-year experience in an office or related customer service environment.
• Extensive customer interaction and excellent communication and negotiation skills are vital along with advanced knowledge of Word, Excel, and Outlook.
• Ability to promote cooperation and teamwork.
• Outstanding customer service abilities with a professional, customer-focused telephone etiquette.

We are looking for team members that can help deliver to a customer what they want, the way they want it. As a Senior User Experience Designer for ViralGrowing. This role will have a strategic impact on the products and the direct-to-consumer ViralGrowing experience of our online store, services, and other plans by developing and designing user flows and interfaces.

• Ability to drive and create elegant end-to-end designs and user experience of our website.
• Collaborate efficiently with team members to understand our customers better and develop designs that will enhance customer experiences.
• Take control of troubleshooting activities.
• Great organization and problem-solving skills with the ability to identify potential problems from investigating situations, and recommend user-friendly solutions
• Set out user-centered problem reports to guide decision-making
• Pitch new ideas and design projects backed by a clearly defined framework.
• Create user flows to get buy-in with complied research using user insights, and technical constraints.
• Make sure design solutions are in line with our brand guidelines and design system.
• Work hand in hand with the rest of our design team to guarantee consistency and high-end quality of all our products.
• Collaborate on growing the evolving design system of e-Commerce and other product verticals.
• Create end-to-end interfaces as a part of a set multi-functional product team.
• Effectively manage given workflow and deliver projects on time and within the given budget
• Take charge of client deliverables and support management in hiring.

• 3-5 years of hands-on experience designing user experiences that follow a unified design language.
• Bachelor’s degree in a related field is preferred.
• Proficient in UX design and prototyping tools such as Figma, Adobe Creative Cloud, Invision, Sketch, UXPin, Abstract, etc.
• Solid portfolio including cutting edge user-focused designs and ideas you’ve worked on over the years. What interests us the most is the depth of your various projects rather than their size.
• Self-motivated with the knack for creating innovative product strategy and vision.
• Plan and execute your work independently without close supervision.
• Exhibits a penchant for end-user experience and how their needs influence key decisions.
• Outstanding written, verbal, and visual communicator most especially in expressing design ideas and in collaboration with cross-functional teams.
• Ability to make thoughtful decisions and make the complicated seem simple.
• Expertise in a particular area with general product design instincts about practices, processes, and methods of systems design, brand design, service design, UX research, etc.